Which Future for Libraries?
Based on a futures workshop of
expert librarians and library stakeholders, four futures of the library
and librarians are explored: "The Lean, Information Machine,"
"Co-location for Community Capacity Building," "Knowledge Navigator,"
and "Dinosaurs of the Digital Knowledge Era."
Professor, Tamkang University and Adjunct Professor, University of the
Sunshine Coast. S.firstname.lastname@example.org. www.metafuture.org
Will libraries becoming increasingly virtual, the librarian becoming a
knowledge navigator? Or will libraries disappear as the world goes wifi
will Google become the future library? Or will place remain central,
as libraries become anchor tenants in co-located in commercial and
public transit-orientated developments? Or is social justice what
libraries are really about a place for empowering, for creating a
better society, finding spaces for young and old, for books and digital
The library, while appearing to be stable has changed throughout
history. It has moved from being elite based, for the few that could
read, to being a public space, and funded by the public has well,
instead of by wealthy benefactors. And while the advent of the printing
press changed the nature of the library, moving it from the monastery
and the painstaking efforts of monk scribes, the recent digitalization
of the world is leading to even more dramatic transformations.
The library has entered a contested domain its definition, its bundle
of services are up for grabs who defines it, who pays for it, what are
its basic purposes. And with the onset of edu-tainment and as the
peer-to-peer knowledge revolution, might libraries become places not
just for receiving knowledge but for directly creating knowledge.
Other issues that challenge a stable future for libraries include:
Local and state governments dramatically decreasing their funds for
libraries other financial models user pays, McLibrary.
Users changing from the young to the aged OR from the aged to the
Libraries buildings as examples of "green" and even developing cradle
to grave green technologies for books and for facilities design.
The library as a place for escape from a chaotic world, eg the Slow
Movement: slow time, slow learning slow everything as the world
quickens and moves to hypertime and culture, libraries find niches by
providing places of quietness and calm.
The librarian becoming a digital avatar, interacting with users,
learning about their changing needs, and even in the longer term,
organizing our memories.
The off-shore Call Centre Library.
Death of the book continuing emergence of new media formats.
The impact of these emerging issues point to libraries changing
dramatically from today particularly in the areas of funding and
location; purpose and skill sets for librarians and core activities.
But would libraries be more digital or slow; for the young or the aged;
in suburbs or co-located in denser cities? Which future?
SCENARIOS OF THE FUTURE
There are four plausible futures.
The first is the "Lean, Mean, Information Machine." This future would
arise from concern about the costs of buildings, space becoming too
valuable and libraries moving down the list of core priorities for
Libraries in this future would need to seek funding through philanthropy
to supplement government funding. The choices would be: from the user,
from community groups, from Federal and Global grants and from corporate
sponsorship. With the expected rise in triple bottom line reporting, it
was anticipated that corporate sponsorship may become more attractive as
libraries would be an easy and safe way to show that they were good
corporate citizens helping young and old.
The role of some librarians would shift, becoming entrepreneurial, a
broker of services and entities (community groups, corporations, city,
state and federal authorities).
The second scenario is the opposite of this. Civilizing the world,
civilizing ourselves is the foundational purpose of the library. No
corporation should fund it, as over time market values would poison
The purpose of the library is that of community builder providing
ideas to all, those who can and those who cannot afford. Books cannot be
overlaid with digital sponsorship, purity must be kept.
However, the best way to serve as community builders is to go to the
community. "Co-location for Community Capacity Building " is the title
of this scenario. Libraries move to areas of intersection of young and
old, poor and rich, information savvy and digitally challenged. Among
possible areas could be transport hubs. Libraries could continue to
develop as anchor tenants, co-existing with other government service
providers, with coffee shops and commercial tenants. As passengers
stepped out of light city rail carriages, they would enter the library.
In front to them would be transparent glass, the lighting illuminating
Libraries would have multiple shifting rooms, focused on the needs of
different groups. Or libraries could segment, based on citizen travel
patterns. Some libraries would be more classical - book focused, other
edutainment, others as places for social community groups to meet
libraries could change during the day shifting who they were from noon
to three pm to evening time.
The librarian would need to be multi-skilled, understanding the diverse
needs of different age groups, ethnicities, community groups -
engagement with the community would be primary. The library in this
future would model what it meant to be civilized: deep and diverse
In a third scenario, the library and the librarian becomes a "Knowledge
Navigator". Users would see and then create use information to create
new knowledge, new communities, learn and recreate. Libraries would be a
hybrid of physical and virtual space with cutting edge technologies,
cultural maps of the world, to help users develop their interests, find
connection to each other and find their place in the changing digital
world. The library would be an experience.
For those new to the digital world and for emerging technologies they
would , it could train them, ensuring democratic and enabling access for
all; for those adept, it would create games for them to learn, indeed,
gaming may become a metaphor for the library. Users would find their
knowledge treasures through clues left by the knowledge navigator or
other users engaged in knowledge sharing and production the division
between the fun of electronic gaming and the seriousness of the library
would breakdown. Public space would became an open and porous, local and
global public space.
The last scenario, takes the knowledge navigator future but makes the
tough observation - given the billions of dollars Google and other web
engines have to play with, and given the skill sets of their employees
and owners, what makes us think libraries can survive. Aren't they the
"Dinosaurs of the Digital Knowledge Era". The globalization of the
coffee shop eats up one market; digital search portals eat up another
market, until through continuous dis-aggregation there is very little
left. The future of the library is easy to predict there won't be any.
Funding will move to other core areas for cities traffic, water,
dealing with global warming, competing for young people in an aging
society; post-oil energy problems. Libraries will slip down the priority
radar as they will not be seen as a response to these issues.
Many librarians as well are unable to meet the challenge of the skills
shift. They are unable to be relevant with the new world dis-order. As
the library monopoly dies, other competitors enter the fray and
foundationally change the nature of the library. A few survive as some
still want to see and touch books, but with the virtual book about to
include physical senses, the writing is already on the virtual wall.
Will one future emerge triumphant? Or will there be a mix and match?
Which ever future results, for the librarian, this can be both a trying
time to be working, or the best of all possible times, where new futures
are emerging, and where she and he can weave the strands of alternatives
and create a new future for and of libraries.