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From Billions Of Silences To Global Civilizational Conversations: Exclusion and
communication in the information era
By Sohail
Inayatullah and Ivana Milojevic
(A version of this appeared in
Transforming Communication edited by Sohail Inayatullah and Susan Leggett.
Westport, Ct, Praeger, 2002)
Many
claim that with the advent of the web and internet, the future has arrived.
The dream of an interconnected planet where physical labor becomes minimally
important and knowledge creation becomes the source of value and wealth
appears to be here. For cyberenthusiasts, the new information and
communication technologies increase our choices. Bill Gates believes "it will
affect the world seismically, rocking us in the same way the discovery of the
scientific method, the invention of printing, and the arrival of the
Information Age did."[i]
Author of Being Digital, Nicholas Negroponte writes that "while the
politicians struggle with the baggage of history, a new generation is emerging
from the digital landscape free of many of the old prejudices. These kids are
released from the limitation of geographic proximity as the sole basis of
friendship, collaboration, play, and neighborhood. Digital technology can be a
natural force drawing people into greater world harmony."[ii]
Douglas Rushkoff[iii]
believes that computers are creating a generation gap between the "screenagers"
and others, with screenagers having the most important skill of all -
multi-tasking, choosing and doing many things at the same time (of course,
forgetting that women have always had to do many things at the same time -
taking care of the home and children as well as other types of formal and
informal work). In any case, ICTs are creating a new world, an interactive,
truly democratic world.
For proponents, the new technologies reduce the power of Big
business and Big State, creating a vast frontier for creative individuals to
explore. "Cyberspace has the potential to be egalitarian, to bring everyone
into a network arrangement. It has the capacity to create community; to
provide untold opportunities for communication, exchange and keeping in
touch."[iv]
Cybertechnologies will allow more interaction creating a global ecumene. They
create wealth, indeed, a jump in wealth. The new technologies promise a
transformational society where the future is always beckoning, a new discovery
is yearly.[v]
Critics, however, argue it is not a communicative world that will
transpire but a world of selves downloading their emotional confusion onto
each other. Writes Zia Sardar, "Far from creating a community based on
consensus, the information technologies could easily create states of
alienated and atomised individuals, glued to their computer terminal,
terrorising and being terrorised by all those whose values conflict with their
own."[vi]
Social scientist Kevin Robbins is not convinced that our lives
will be meaningfully changed by the information revolution; rather, he
believes the information and communication technology (ICT) hype merely
replaces the classical opiate of religion and the modernist idea of progress.
Indeed, for Robbins, the new technologies impoverish our imagination of
alternative futures, particularly our geographic imagination. Focusing on
distance, Robbins quoting Heidegger reminds us that the end of distance is not
the creation of nearness, of intimacy, of community. "We are content to live
in a world of `uniform distanceless,' that is, in an information space rather
than a space of vivacity and experience."[vii]
There is the illusion of community - in which we can create virtual
communities far and away but still treat badly our neighbours, partners and
children.
But writes Robbins, more than destroying the beauty of geography,
techno-optimists such as Bill Gates, Nicholas Negroponte and others take away
space for critical commentary (personalising the discourse by seeing critics
as merely imbued with too much negativity), that is for the creation of
futures that are different. Critical commentary, however, is not merely of
being pessimistic or optimistic but a matter of survival. As Paul Virilio
writes: "I work in the `resistance' because there are now too many
`collaborators' once again telling us about salvation through progress, and
emancipation, about man (sic) being freed from all constraints."[viii]
Earlier it was Comte's positive science that was to solve all the
problems of religion, of difference and now with the end of the cold war, it
is liberal democracy. Michael Tracey in his essay "Twilight: illusion and
decline in the communication revolution" writes that it is not an accident
that just at the precise moment "the planet is being constructed within the
powerful, pervasive all consuming logic of the market, there is a second order
language, a fairy tale ... that suggests in Utopian terms new possibilities,
in particular, those presented by the new alchemies of the `the Net.'"
[ix] What was once the cant of progress is now the
cant of cyberspace - from love to democracy, from evil to poverty, all will be
delivered, all will be redeemed - virtuality is "here".
Thus, while the internet helps connect many people (especially
those in the North) and supplies much needed information (especially important
in the South) it also represents a specific form of cultural violence. While
it intends to create a global community of equals, making identification based
on age, looks, race, (dis)ability, class or gender becoming less relevant, it
also, through promoting, enhancing and cementing current ways of
communicating, silences billions of people.
EXCLUSION
Some of the excluded are non-english speaking nations,
"irrelevant" nations and peoples, national, religious and ideological
minorities, poor in poor countries and poor in rich countries, the majority of
women, most old and disabled, and almost all children (although certainly not
Western screenagers). In the 21st century most of the world's population will
still be silenced. Reality will still be that of the strongest and most
powerful. The new communication technologies will further enhance differences
between poor and rich, between women and men, and between the world and its
narrow part defined as "the West". And once poor, if the world and women catch
up with the dominating forces, it will be on their terms and it will be in
their language.
WOMEN AND
GLOBAL CONVERSATIONS
Before crying for our lost battle, we (women, non-english speaking
people, not so technically-oriented individuals) can start thinking in terms
of what exactly is silenced, and what can we do about it. How can we engage in
global conversations while not losing our own identities, our own
understanding of reality, our ways of speaking, or our own language? How can
we use the Net without being used by it?
Women and others do not necessarily have to be disempowered. Women have proved
they can speak the language of their "enemy" (as has the South of the North).
Afterall that is what women learn in schools, gather from books and from all
the other print media: someone else's history, someone else's perspective and
someone else's knowledge. Most feminists agree that in order to achieve this
women had to either became bilingual (some successfully and many through the
destructive process of othering their own selves) or to abandon their own
traditional language. While it is not so clear what this traditional language
might be, obvious differences between women's and men's ways of speaking are
found to exist. Research, in general, shows that women ask questions while men
make statements, that women talk about people and feelings while men talk
about things, that women use more adjectives, more modal forms such as
"perhaps", "sort of", "maybe", and more tag questions and attention beginners.[x]
It is often stressed that language not only reflects but also
perpetuates and contributes to gender inequality, and that through language
hierarchy between genders is "routinely established and maintained".[xi]
Feminist researchers find that men are more likely than women to control
conversation while women do "support work" being some sort of "co-operative
conversationalists" who express frequent concern for other participants in
talk.[xii]
The main solution for the transformation of current conversational division of
labour between sexes cannot be only in the area of language because even the
most "neutral" terms can always be appropriated by the dominant culture (like
the meaning of the word "no" can be at time constructed to mean "maybe" or
"wait a while").[xiii]
Susan Ehrlich and Ruth King write: "Because linguistic meaning are, to a large
extent, determined by the dominant culture's social values and attitudes,
terms initially introduced to be non-sexist and neutral may lose their
neutrality in the "mouths" of a sexist speech community and/or culture".[xiv]
The organisation of words and ideas into knowledge was similarly done in a
context of masculine power where women were made invisible, their existence
either denied or distorted and their ways of knowing and issues of interest
labelled irrelevant. While many feminist linguists are attemping to reinvent
language and support women's emancipation through linguistic interventions, it
is clear that this has to be done simultaneously with political, economic and
cultural transformations in the areas of knowledge, language and the written
word. The question is: can the Net become a site for this reinvention? Can
women's and others' ways of knowing and speaking find space and voice on the
Net? Can we escape the toolcentric approach of the new information and
communication technologies to create a softer, listening future in which we
co-evolve with nature, technology, the spirit, and the many civilizations that
are humanity? Can the Net be communicative, in the widest sense of the word?
While it is obvious that women can and do use the most dominant
language, it is also claimed that women would rather use "softer", more
intuitive and face-to-face approaches. In a future controlled by women, oral
tradition, body language, sounds, dreams, intuitive and psychic ways of
communicating possibly would be equal with the written text, or at least not
so much suppressed. Maybe, in such a society where women would participate at
all levels and in all spheres it wouldn't be necessary to introduce "dressing
Barbie" video games in order to make girls more interested in new computer
technologies. Maybe new software would be more interactive and more user
(women/other) friendly and maybe new communication technologies would look
completely different. Maybe they would not be so individualised, and maybe,
netweaving would be done in a context of community or friendly groups and not
in a context of alienated individuals. Priorities would certainly be somewhere
else: where the quality of life of majority of people would have the highest
value.
A REAL
INFORMATION SOCIETY
Thus, there are, and can be even moreso, progressive dimensions to
the new technologies. As Fatma Aloo of the Tanzanian Media Women's Association
argues, "They are a necessarily evil."[xv]
Women and other marginalised groups must use and design them for their own
empowerment or they will be further left out and behind. Without being part of
the design (the "knowledge ware") and use proecess, they will further have to
other themselves when they use the ICTs.
What is needed then is the creation of a progressive information
society. It would be a world system that was diverse in how it viewed
knowledge, appreciating the different ways gender and civilization order the
real. It would not just be technical but emotional and spiritual as well and
ultimately one that used knowledge to create better human conditions, to
reduce dhukka (suffering) and realise moksa (spiritual
liberation from the bonds of action and reaction). The challenge then is not
just to increase our ability to produce and understand information but to
enhance the capacity of the deeper layers of mind, particularly in developing
what in Tantric philosophy is called the vijinanamaya kosa (where
knowledge of what is eternal and temporal is touched). Certainly, even though
the web is less rigid than a library, it is not the liberating information
technology some assume - spiritual energies and shamanistic dissenting spaces[xvi]
cannot enter. Of course, underlying an alternative view of an information
society is a commitment to prama or a dynamic equilibrium wherein
internal/external, "male/female" and spiritual/material are balanced.
FROM
GLOBAL CONVERSATIONS TO A GAIA OF CIVILIZATIONS
We thus need to imagine and help create social spaces so the new
technologies participate in and allow for the coming of a real global
civilization, a prama, a gaia of cultures; one where there is deep
multi-culturalism; where not just political representation and economic wealth
are enhanced but the basis of civilization: the epistemologies of varied
cultures, women and men, how they see self and other, flourish. To begin to
realize this, we need to first critically examine the politics of
information. We need to ask if the information we receive is true; if it is
important, what its implications are, and the who is sending us the
information. We also need to determine if we can engage in a conversation with
the information sent - to question it, reveal its cultural/gendered context,
to discern if the information allows for dialogue, for communication. We thus
need to search for ways to transform information to communication (going far
beyond the "interactivity" the web promises us), creating not a knowledge
economy (which silences differences of wealth) but a communicative economy
(where differences are explored, some unveiled, others left to be).
To do so, in addition to engaging critically with the assumptions
beyond the information discourse, we also need to expand the limited
rationalist discourse in which "information" resides. What we learn from
other cultures such as the indigenous Indian Tantric is that the new
electronic technologies are just one of the possible technologies creating
world space. Indeed they just act at the most superficial materialistic
levels. As important as cyberspace is microvita space[xvii]
or the noosphere being created through our world imaginations, through our
increasingly shared collective consciousness.
Certainly while the reality the information era is one of
exclusion, the potential for shared communication futures remains. To do so
will require far more communication - sharing of meaning - than we have ever
known and at far greater levels, in light of the many ways we know and learn
from each other. While we have highlighted the structures of power that
create colonization, we also need to acknowledge personal agency, we
particularly need to be far more sensitive to how we project our individual
and civilizational dark sides on others. The information era will further
magnify our assumptions of self-innocence and other-as-guilty unless we begin
to reveal our complicitness in soliloquy posing as conversation.
If information can be transformed to communication, the web then
can perhaps participate in the historical decolonization process giving power
to communities and individuals in the overall context of global human,
economic, environmental and culturally negotiated universals.
Dr. Sohail Inayatullah is the associate editor of New
Renaissance
and currently senior research fellow at the Communication Center, Queensland
University of Technology. Box 2434, Brisbane, 4001, Australia. Tel:
61-7-3864-2192. Fax: 61-7-3864-1813.
Ivana Milojevic, previously Assistant/Associate Lecturer at the University of
Novi Sad, Yugoslavia, is currently living in Brisbane, Australia.
[i].
Ibid., 199. Quoted from Gates, Bill (1995) The Road Ahead, Viking,
London, p. 273.
[ii].
Ibid., 200. Quoted from Negroponte, Nicholas (1995) Being Digital,
Hodder and Stoughton, London, p. 230.
[iii].
Rushkoff, Douglas (1997) Children of Chaos, HarperCollins, New York.
[iv].
Spender, Dale quoted in Carmel Shute (1996) `Women With Byte' Australian
Women's Book Review, Vol. 8, No. 3, October, p. 9.
[v].
Serageldin, Ismail (1996) `Islam, Science and Values,' International
Journal of Science and Technology, Vol. 9, No. 2, Spring, pp. 100-114
compiles an impressive array of statistics. "Items in the Library of
Congress are doubling every 14 years and, at the rate things are going, will
soon be developing every 7 years. ...In the US, there are 55,000 trade books
published annually. ...The gap of scientists and engineers in North and
South is vast with 3800 per million in the US and 200 per million in the
South. ... [Finally], currently a billion email messages pass between 35
million users, and the volume of traffic on the Internet is doubling every
10 months," 100-101. Of course, why anyone would want to count email
messages is the key issue - as ridiculous would be to count the number of
words said daily through talking, or perhaps even count the silence between
words.
[vi].
Sardar, Zia (1996) `The future of democracy and human rights,' Futures,
Vol. 28, No. 9, November, p. 847.
[vii].
Robbins, Kevin (1997) `The new communications geography and the politics of
optimism' in Danielle Cliche, ed. Cultural Ecology: the changing nature
of communications, International Institute of Communications, London, p.
208.
[viii].
Ibid., 210. Quoted from Virilio, Paul (1996) Cybermonde, La Politique du
Pire Textuel, Paris, p 78.
[ix].
Tracey, Michael, `Twilight: illusion and decline in the communication
revolution' in Danielle Cliche, ed. Cultural Ecology: the changing
nature of communications, International Institute of Communications,
London, p. 50.
[x].
Fishman, Pamela M (1990) `Interaction: The Work Women Do', in Joyce McCarl
Nielsen, ed., Feminist Research Methods, Westview Press, Boulder,
Colorado.
[xii].
Cameron, Deborah, Fiona McAlinden and Kathy O'Leary, (1993) `Lakoff in
Context: the social
and linguistic functions of tag questions', in Stevi
Jackson, Women's
Studies: Essential
Readings, New York
University Press, New York, p. 424.
[xiii].
Ehrlich, Susan and Ruth King (1993) `Gender-based Language Reform and the
Social Construction of Meaning', in Stevi Jackson, Women's Studies:
Essential Readings,
New York University Press, New York, pp. 410-411.
[xv].
Comments delivered at the "Women and Cyberspace Workshop," Santiago de
Compostelo, Spain, May 20, 1997.
[xvi].
Nandy, A (1996) `Bearing Witness to the Future', Futures, Vol. 28,
No. 6/7, September, 636-639.
[xvii].
For example, as mystic P.R. Sarkar reminds us that behind our wilful actions
is the agency of microvita - the basic substance of existence, which is both
mental and physical, mind and body. Microvita can be used by minds (the
image of monks on the Himalayas sending out positive thoughts is the
organising metaphor here, as is the Muslim prayer in unison throughout the
world with direction and focus) to change the vibrational levels of humans,
making them more sensitive to others, to nature and to the divine. And as
Rupert Sheldrake and Elise Boulding remind, as images and beliefs of one
diverse world become more common it will be easier to imagine one world and
live as one world, as a blissful universal family. See Sheldrake, R. (1981)
A New Science of Life, Blong and Briggs, London. See Boulding, E.
(1990) Building a Glboal Civic Culture. Syracuse University Press.
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